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June 5, 2023

DocuSign Tip of the Month: Account Management

The text "Electronic Signatures", overlain on a checkmark and a light green field reminiscent of the DocuSign branding

Recipients do not need a DocuSign account to complete and sign documents that you send to them. Recipients will be notified at the end of a process that they may create a free signing account if they wish, but it is entirely optional.

However, If a recipient does have an account, they may not receive an email notification (depending on their notification settings). If they do not receive an email notification about an envelope they are expecting:

  1. They should log into their DocuSign account
  2. Select “Manage”
  3. Select “Inbox”